FAQ

Can I request a Fine Art Reproduction in a particular size?

Yes, it is possible to make a special request for a custom order. Please contact us on hello@cherylhart.com.au

How long does it take to print a custom order?

It take approx 1 week for orders to be printed, however, during peak printing times this may vary.

Do you require payment up front for a custom order?

Yes, payment is required upfront. Payments can also be made via direct deposit transfer, please contact us for banking details.

How will my Fine Art Reproduction arrive?

Orders are packaged and shipped with great care.

All Fine Art Reproductions are shipped rolled in acid free cellophane and are placed in a protective tube for shipping via Australia Post.  The print will arrive ready to be mounted and framed in a frame of your choice.

As your reproduction will be supplied as a print only, we can offer suggestions for a framing service, please contact us for details.

What is the “Lifetime Warranty” on Reproductions?

All Giclee Limited Edition Reproductions are covered by a Lifetime Warranty  and is provided by Cheryl Hart.

All reproductions will match as close as technology allows to the original artwork and is printed on the finest materials available at the time of printing.

  • If ANYTHING should happen to your reproduction we will replace it for half its current price provided the reproduction is returned to us and while we have the original digital file in our possession.
  • This warranty applies to any Limited Edition reproduction made by Art House Reproductions on behalf of Cheryl Hart and applies regardless of the owner of the reproduction.
  • The reproduction must be returned with the Certificate of Authenticity.  Due to copyright laws Art House Reproductions we will require Cheryl Hart to first approve the replacement and be available to resign the new reproduction.

The Lifetime Warranty will allow you to replace the damaged reproduction and pay 50% of the current price upon return of the damaged reproduction.  This will cover you for damage due to fading, fire, water and also damage during moving.

If ANYTHING should happen to your Giclee Reproduction, please contact us immediately for assistance.

What is a Limited Edition Reproduction?

A limited edition Reproduction is offered in limited numbers. When the listed number for a Limited Edition Reproduction is reached, the edition is sold out and is no longer available for printing. The only exception to this is the event where an existing reproduction is damaged and needs to be replaced under the terms of the Art House Warranty.

Will my reproduction look the same colour as I see on my screen?

All reproductions are proofed and approved by Cheryl Hart to ensure a match to the original artwork as closely as humanly possible. Monitors across the world vary in the way they show colours, as do the browsers you use to view them (Chrome, Firefox, Internet Explorer etc). It is quite likely that the printed image will look a little different to what you see on your monitor, but rest assured, the printed image is a true likeness of the original artwork.

What does ready to hang mean?

A ready to hang canvas painting has a “Gallery wrap” edge. This is where the artwork is wrapped around the edge of a timber stretcher frame.

In the case of a canvas reproductions, when supplied unframed, it comes with a 50mm additional border to allow for stretching at your local framer. Most canvas prints come with what we call a “Mirror Wrap”. It is a great look for the artwork and allows the image to continue around the sides of the stretcher without losing any of the original image.

What currency are prices on this website?

All prices listed on this site are in Australian dollars and include 10% GST.

How are original artworks presented?

All of Cheryl Hart’s original works are painted on stretched 100% cotton canvas,  framed on stretcher frames ready to hang.

All Giclee Reproductions listed on this site are supplied as print only, unmounted and not framed unless otherwise specified. If you would like your art reproduction framed or mounted  please contact us by email at hello@cherylhart.com.au.

Can I use the Digital Images on this site?

No, all digital images in this Web site are available to any person for the express purpose of viewing the web site. No image or portion of any image may be reused without the express written permission of Cheryl Hart.  All artwork is subject to International copyright laws.

What is the Certificates of Authenticity?

All Limited Edition Giclee reproductions are provided with a Certificate of Authenticity signed and numbered by Cheryl Hart. This is your proof that the edition is sanctioned by Cheryl and certifies the artwork’s authorship, title and printing details. Open Edition reproductions also come with certificates to authenticate the print.