T & C

Artwork & Products

How will my Fine Art Reproduction arrive?

Orders are packaged and shipped with great care.

All Fine Art Reproductions are shipped rolled in acid free cellophane and are placed in a protective tube for shipping via Australia Post.  The print will arrive ready to be mounted and framed in a frame of your choice.

As your reproduction will be supplied as a print only, we can offer suggestions for a framing service, please contact us for details.

What is the “Lifetime Warranty” on Reproductions?

The Lifetime Warranty is provided by the Australian Master printer who prints Cheryl Hart’s Reproductions, Arthouse Reproductions.    All reproductions will match as close as technology allows to the original artwork and is printed on the finest materials available at the time of printing.

All Giclee Limited Edition Reproductions are covered by a Lifetime Warranty.

If ANYTHING should happen to your Giclee Reproduction, please contact us immediately for assistance.

What is a Limited Edition Reproduction?

A limited edition Reproduction is offered in limited numbers. When the listed number for a Limited Edition Reproduction is reached, the edition is sold out and is no longer available for printing. The only exception to this is the event where an existing reproduction is damaged and needs to be replaced under the terms of the Art House Warranty.

Will my reproduction look the same colour as I see on my screen?

All reproductions are proofed and approved by Cheryl Hart to ensure a match to the original artwork as closely as humanly possible. Monitors across the world vary in the way they show colours, as do the browsers you use to view them (Chrome, Firefox, Internet Explorer etc). It is quite likely that the printed image will look a little different to what you see on your monitor, but rest assured, the printed image is a true likeness of the original artwork.

What does ready to hang mean? 

A ready to hang canvas painting has a “Gallery wrap” edge. This is where the artwork is wrapped around the edge of a timber stretcher frame.

In the case of a canvas reproductions, when supplied unframed, it comes with a 50mm additional border to allow for stretching at your local framer. Most canvas prints come with what we call a “Mirror Wrap”. It is a great look for the artwork and allows the image to continue around the sides of the stretcher without losing any of the original image.

What is the currency of the listed prices on this website?

All prices listed on this site are in Australian dollars and include 10% GST.

How are original artworks presented?

All of Cheryl Hart’s original works are painted on stretched 100% cotton canvas,  framed on stretcher frames ready to hang.

All Giclee Reproductions listed on this site are supplied as print only, unmounted and not framed unless otherwise specified. If you would like your art reproduction framed or mounted  please contact us by email at hello@cherylhart.com.au.

Can I use the Digital Images of Artwork on this site?

No, all digital images in this Web site are available to any person for the express purpose of viewing the web site. No image or portion of any image may be reused without the express written permission of Cheryl Hart.  All artwork is subject to International copyright laws.

What is the Certificates of Authenticity?

All Limited Edition Giclee reproductions are provided with a Certificate of Authenticity signed and numbered by Cheryl Hart. This is your proof that the edition is sanctioned by Cheryl certifies the artwork’s authorship, title and printing details. Open Edition reproductions do not come with certificates.

Shipping & Returns

Do you accept refunds and exchanges?

I GLADLY ACCEPT RETURNS AND EXCHANGES on damaged items. Please contact us within: 7 days of delivery.

No refunds are available on the purchase of Original Artworks and Fine Art Reproductions unless artwork is damaged. So please choose carefully.

Please ensure that your RETURN ITEMS are shipped back to us within: 21 days of delivery

What are the conditions of returns?

Incorrect Products:
If you are sent the incorrect item(s), Cheryl Hart will gladly accept returns of the product(s). Please contact us within 7 days of delivery.  A full replacement or refund will apply including any shipping costs.

Damaged Products:
All items are thoroughly checked for damage prior to shipping. In the unlikely event that the product(s) is damaged or is damaged in transit, we will replace the product(s) or provide a full refund including any shipping costs upon return of the damaged product(s).

Buyers are responsible for contacting us within 7 days of delivery and are responsible for return shipping costs which will be credited back to your account upon receipt of the returned products.

If the item is not returned in its original condition as received by the buyer, then the buyer is responsible for any loss in value.

Privacy Policy

What will you use my personal information for?

I will only use your shipping and billing address, and contact information
– To communicate with you about your order
– To fulfill your order
– For legal reasons

Will my information be shared with any third parties, what is your privacy policy?

Any information collected by Cheryl Hart about you through this web site or in any communication with us is used exclusively for the purpose of processing orders, improving your shopping experience and to communicate with you regarding our products and services and special promotions. We will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes. We will store any information that you provide securely and will not sell or release it to any other 3rd party.

Cheryl Hart will not be responsible or liable for any loss of privacy, disclosure of information, harm, damage or loss that may result from your transmission of or any information you may send to us in any connection with this or other related web sites.

What are the terms of Copyright?

Copyright 2016 Cheryl Hart.  All rights reserved. Any person is hereby authorized to view any page on this Web site subject to the following conditions:
a. This web site may be used for informational purposes; and

  1. The Web site may be used as a shopping resource, its intended use, when you shop with us, but not otherwise.
  2. The copyright for all artworks listed on this site always remain with Cheryl Hart. No images can be used for any purpose without express permission from Cheryl Hart.